These terms explain the rules for using Puddle. Please read them carefully. By creating an account you agree to them.
1. About us
Puddle is provided by [Company legal name], a company registered in [England and Wales] under company number [number], with its registered office at [registered address] (“we”, “us”). You can contact us at [contact email].
2. Who can use Puddle
- Puddle is for parents and carers of home-educating families, and families considering home education.
- You must be 18 or over to create an account. Children must not have their own accounts.
- You must give accurate information when you sign up, and keep your login details private.
- One account per person. Don’t create an account for someone else or pretend to be someone you’re not.
3. Our community guidelines
Puddle only works if everyone feels safe. When using Puddle you must:
- be kind and respectful to other families;
- never harass, bully, threaten, abuse or intimidate anyone;
- never post hate speech, sexual content, or anything illegal;
- never send spam, scams, or try to sell to other families without their agreement;
- protect children’s privacy: don’t ask for or share children’s full names, photos, schools or exact locations in messages;
- follow the meeting safely steps for in-person meetups.
You’re asked to agree to our community guidelines before messaging in each conversation, and to the meeting safely steps before creating or joining an in-person meetup.
We have zero tolerance for abuse. We may remove content, restrict features, suspend or close accounts that break these terms, and report illegal behaviour to the police or other authorities.
4. Meetups
- Organisers are responsible for the accuracy of their meetup details, including dates, locations and joining information.
- Every child at a meetup must be supervised by their own parent or carer at all times.
- We don’t organise, attend, check or supervise meetups, and we don’t vet members. Use your judgement, meet in public places first, and leave if something doesn’t feel right.
- Organisers can accept or decline requests, limit places, remove members and cancel meetups.
5. Content you share
You’re responsible for what you share on Puddle, including your profile, messages and meetups. You keep ownership of it, but you give us permission to store, display and share it with other members as needed to run Puddle. Don’t share anything you don’t have the right to share.
6. Blocking, reporting and moderation
You can block or report any member at any time. We review reports and may take action including removing content or closing accounts. We keep records of reports, including copies of reported messages, to keep Puddle safe. See our privacy policy for details.
7. Availability and changes
We work hard to keep Puddle running, but we can’t promise it will always be available or free of errors. We may change, add or remove features. [If Puddle has paid features in future, add pricing and payment terms here.]
8. Our responsibility to you
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can’t be limited by law. Otherwise:
- we’re not responsible for the behaviour of other members, on or off Puddle, or for meetups organised by members;
- we’re not responsible for losses that weren’t foreseeable, or that result from you breaking these terms.
Your rights as a consumer under UK law are not affected.
9. Ending your account
You can stop using Puddle at any time and ask us to delete your account by contacting [contact email]. [Update once in-app account deletion is available.] We may suspend or close your account if you break these terms or to protect other members.
10. Changes to these terms
We may update these terms. If changes are significant, we’ll tell you in the app before they take effect. If you keep using Puddle after that, you accept the updated terms.
11. Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, although you may also be able to bring proceedings in the courts of the part of the UK where you live.